COVID19 UPDATE: 

Deliveries | Showrooms Re-opening 

 

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DELIVERIES

Lockdown has been super hectic for us here so we have decided to give our warehouse and delivery team some well-earned time off in the run-up to our stores re-opening. This means we will not be able to carry out any deliveries next week (5th – 11th April). We are sorry for any inconvenience caused by this but hope you will understand ???? Deliveries will recommence on Monday 12th April.

Our website will be open to take orders and the web team will be available Tuesday 6th April – Friday 9th April to answer your queries.

 

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SHOWROOMS

Our Riverway, Newport and Lake Showrooms will re-open on Monday 12th April at 9am – as long as the government advises it is safe to do so.

We can’t wait to welcome you back!!

 


 

 

30th December 2020

Dear Customers,
 
Following this afternoons news that the Isle of Wight will enter Tier 4 from midnight tonight, our showrooms will be closed until further notice. 
 
During this period, we will be offering a click and collect service from our Lake Showroom from Monday 4th January for online and telephone orders. We have more stock than ever before including; mattresses, beds, sofas, and many other items of furniture. There are also lots of fantastic savings in our up to 60% off Winter Sale.
 
We will have limited staff working from home to give support and advice whilst our showrooms are closed. From Monday 4th January, our phone lines and online web chat will be open 9am – 5.30pm Monday to Friday. We are anticipating a high number of enquiries which could result in a longer response time than usual. We ask you to please bear with us whilst we endeavour to get back to you as quickly as possible. Alternatively, you can contact us via Facebook or by email; customerservice@solentbeds.co.uk or sales@solentbeds.co.uk
 
Take care.
Solent Beds & Furniture
 
 

Safe, contact free deliveries:

  • Door-step deliveries - to ensure the safety of our staff and customers, our Delivery team will only deliver goods to your doorstep and will not be able to enter your home to deliver to a room of choice. 
  • Our Warehouse and Delivery staff have all been equipped with PPE including gloves, masks and hand sanitiser.
  • Strict social distancing measures. The delivery team will work in the same pair whilst social-distancing restrictions remain in place, to reduce the risk of catching and spreading the virus.
  • All our staff will have their temperature taken at the start of each working day.
  • We will not deliver to anyone who is showing any symptoms of coronavirus.

 

Online shopping:

  • Our website is open all day, every day. Please bear in mind that lead times may be extended due to safety restrictions within factories and a high demand for resources. We keep thousands of items in stock in our warehouses that are available for quick, safe delivery.