Delivery - FAQs

Unfortunately, at this time this is not a service we can legally provide. However, we work closely with a local business who will do this at a discounted rate for Solent Beds customers.

No one wants the frustrating situation where the furniture you have ordered does not fit. But unfortunately, there are rare instances where items are too big for the room or will not fit through the front door. To prevent this from happening we would advise that you check that it will fit into your house and the room before placing your order. Please measure all doors, stairways, and the chosen space as carefully as possible.

Solent Beds cannot accept responsibility for furniture not fitting into your home. If the worst does happen and your order will not fit into your home, we can offer advice on what to do next. If this does happen or you are concerned about an order due to be delivered, please contact us as soon as possible on 01983 401070.

If you are happy your order will fit into your vehicle you are welcome to collect from our warehouse, however, please be aware lead times may apply. This service is available Monday to Friday. Weekends may be possible by prior arrangement.

It is worth bearing in mind that all orders over £100 qualify for Free Standard Delivery to all Isle of Wight addresses.

Unfortunately, we do not currently offer a delivery service to mainland addresses. However, on some smaller items we may be able to arrange a courier service. It is always worth checking with us whether we can deliver to the mainland as some of our suppliers will offer a direct home delivery service.

All orders over £100 qualify for Free Standard Delivery, this includes the item/s being delivered to a room of your choice. For orders under £100, there is a £10 deliver charge.

We also offer a special service delivery for just £39. This includes the item/s being delivered to a room of your choice, packaging being removed and taken away, as well as the assembly of divan beds and upholstery. Please note, this does not apply to items classed as flat-pack/self-assembly.