Make your dream home a reality with our fantastic finance options – now available online, as well as in store! We offer interest free credit on orders over £500 & up to 1 years 0% APR interest free credit with no deposit!
You’ll notice a handy finance calculator next to each of our products. This will highlight available finance options and show a breakdown of the details for each agreement and your monthly repayments.
Example 1
Cash price of goods - £1300.00
• Deposit or advance payment - £260.00
• Amount of credit - £1040.00
• Interest rate 9.9% p.a. fixed
• Representative APR – 9.9%
• Term in months - 24
• Monthly repayment amount - £47.75
• Total amount payable - £1406.00
Example 2
Cash price of goods - £1300.00
• Deposit or advance payment - £260.00
• Amount of credit - £1040.00
• Interest rate 9.9% p.a. fixed
• Representative APR – 9.9%
• Term in months - 48 months + 6 months deferral period
• Monthly repayment amount - £27.17
• Total amount payable - £1564.16
Interest accrues from the start of the agreement. A £29 early settlement applies when settling within the deferral period.
Example wording for retailers
Broker Disclosure
Credit subject to status and affordability. SolentBeds & Sofa’s LTD FRN: 683881trading as SolentBeds & Furniture are authorised and regulated by the Financial Conduct Authority. We are a credit broker not a lender – credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply. The register can be accessed through http://www.fca.org.uk
Complaints
On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows;
Phone: 01983 401070
Email: customerservic@solentbeds.co.uk
Address: SolentBeds & Furniture, 6D-6F Lake Industrial Way, Lake, Isle of Wight, PO36 9PL
If your complaint relates to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.
If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:
Further details can be found on the Financial Ombudsman Service
website: www.financial-ombudsman.org.uk
How do I choose to PaybyFinance?
Just select the finance option on the checkout page.
Who is eligible to apply for online finance?
To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more.
Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however the employment details of your spouse / partner will be required in order to process your application.
When do my repayments start?
Your monthly repayments will begin one month after your purchase has been delivered. For Buy Now Pay Later Agreements the monthly repayments will start 12 months after the agreement has been signed
Are there any arrangement fees or hidden extras for credit?
No. There are no arrangement fees or hidden extras.
Applying for online finance
Applying for online finance couldn't be easier or more convenient. When you buy online from SolentBeds & Sofa’s LTD trading as SolentBeds & Furniture you have the choice of applying for finance by adding your purchase to the shopping basket, selecting the finance option, and completing an online application form. Just follow the simple instructions, entering your personal details as required and we'll do the rest.
The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details.
Please read the agreement carefully checking that all the details are correct, then either electronically sign the agreement or print and sign the agreement in both boxes. Post the signed agreement to the address shown on the covering letter of the agreement.
Following receipt of your finance agreement and a few additional checks, your goods will be dispatched.
How quickly will my finance application be approved?
All finance decisions will be made within 60 seconds. Once you are approved, we will contact you (during working hours Monday to Friday) to arrange delivery. If you your application is referred Novuna’s Underwriting Team will review your application and may request some further information from you before making their decision.
Once my application is approved, what happens next?
Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement.
If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms.
Once you have agreed to the terms of the finance agreement SolentBeds & Sofa’s LTD trading as SolentBeds & Furniture will be notified and you need do nothing more.
If you choose to print and return your agreement you should print the agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the finance agreement.
Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.
Will you credit score me and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.
This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.
