Lead Times
All you need to know about our product lead times. Need furniture in a hurry? View our In Stock Furniture for thousands of our best-selling products available for quick delivery to Isle of Wight addresses.
What does the lead time mean?
You will notice all of our products have varying ‘lead times’. This is an estimated time frame of how long we believe it will take to deliver the product to your home. Our team work closely with our suppliers to update lead times regularly to ensure we are providing the most accurate information possible. However, lead times are never guaranteed and are subject to delays.
Please bare in mind that our lead times are given in good faith, and although delays are unlikely, we cannot guarantee exact lead times due to external factors.
What happens if my order goes over the quoted lead time?
Our office team speak with our suppliers daily to ensure we are informed of any new delays. Our sales team are updating affected customers as and when any new information is given to us.
Whilst lead times are never guaranteed, it is important to emphasise to our customers that this is only estimated, and we cannot be held responsible should your order go over the estimated lead time given at the point of sale.
We understand this is very frustrating, but we appreciate your patience.
